We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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Dear Stephanie, You are an amazing young woman! Thank you so much for your patience, work ethic, attention to detail, for all you did for Mary, her son and Kevin. You are in the right job! So grateful to you. Sincerely5 stars ★ ★ ★ ★ ★Anne C.
Stephanie, Thank you doesn't begin to express how grateful we are for all you did to make our experience at Jay B. Smith an easy one.I am thankful my Mom had some of her wished already put down on paper and that you were there to help us navigate the rest of her funeral. You did a great job and made her appear peaceful and beautiful. You were organized and knowledgeable, giving us the answers we needed as you did your best to keep us on track. I know my text after "hours" took time away from your family and I am extremely thankful for your time and theirs. Your kindness and thoughtfulness made several difficult days for my family manageable. The songs you selected, the CD you sent how with me, the early viewing for my aunts, and listening to our discussions over how we wanted Mom to look reflect your commitment to helping others during their time of need, and made it a bit easier for the family to bear. Your ability to adapt quickly, be attentive, quiet, patient and calm make you a very special person. I know it cant be easy to watch the many emotions displayed by people, who are tired, sad, grieving and angry. Your diplomacy during our times of these emotions did not go unnoticed by me. I cant imaging what you really go through or how difficult it can be to keep everyone on track. Again, we appreciate you more than words can express and know your job is not an easy one. Thank you!5 stars ★ ★ ★ ★ ★Kathleen B.
Dear Stephanie, I would like to thank you for all the help you gave us four our mother's feral. I really appreciate the kind of job you do! You make the process so much easier, you have a very special gift.5 stars ★ ★ ★ ★ ★JoAnn C.
David & I woulk like to thank all of you for the wonderful care and kindness you showed our entire family during our recent burial. We appreciate everything you did to help our sad day go smoothly. Thank you5 stars ★ ★ ★ ★ ★David & Patty S.
Steve, thank you for safely bringing Mom home from Kirksville and for your care and thoughtfulness during a sad a difficult time for our family. It is evident how much you care by your dedication to the families and friend of deceased loved ones. You were there for us, quietly in the background, answering our questions and servicing our needs. Than you for all the time and effort you put into making a difficult time easier. I know your job is not the easiest, but we appreciate everything you do. Thank you!5 stars ★ ★ ★ ★ ★Kathleen B.
Nikki, Thanks for all you help in planning mom's funeral. She would have been very pleased with it all. We feel like it was the perfect way to celebrate mom's life. Beth, Sue, Toby & An5 stars ★ ★ ★ ★ ★Beth, Sue, Toby and Ann
Dear Beth, Thank you so much for all you did in coordinating Rebecca's funeral. You go above and beyond the call of duty. We appreciate your friendship.5 stars ★ ★ ★ ★ ★Ron & Debbie
Thank you so much for all you have done in making my son's death eaisr to cope with. I appreciated all the time Beth took listening and caring for our needs. Thank you all and God Bless your wonder caring staff. Oilve T.5 stars ★ ★ ★ ★ ★Olive T.
Dear Beth, We can't thank you enough for helping us though this difficult time to have a beautiful memorial for Brooks. Everything was perfect! You went above and beyond by coming in on your day off to make sure all was taken care of. We truly appreciated your extra effort. Stephanie and Steve took care of everything the rest of the way. We appreciated what they did too. Thank y you too for the pocket angels. Your choice of Chaplin John was perfect. His seervice was perfect too and touched our hearts. Carol & Tom H.5 stars ★ ★ ★ ★ ★The Haynie Family
Thank you so much for your support during this difficult time. I certainly was refreshing working with a staff as friendly and as personable as your. the Williamson and Alu Families5 stars ★ ★ ★ ★ ★The Williamson Family
Thank you to everyone involved in my mom's funeral arrangements and the day of her service. You made the most difficult day of my brother, sister, me and the rest of our family and friends easier knowing everything was being handled with such care and respect for my mother, Mary Beasley. A special thank you to Beth Akers who did a beautiful service for our mom and helped us finished up the loose ends the day she passed away. Also, a special thanks to Sylvia Hickey who did the prearrangements with my sister and I. It is most difficult to plan a funeral for someone you love especially when they are still alive, but Sylvia made it as pain free as possible. Again thank you, Linda Lora Bill5 stars ★ ★ ★ ★ ★The Beasley Family
Dear Beth, I just wanted you to know just how much my family and I appreciated how you handled the funeral of my father Robert Krampf. You treated us and him with class, dignity, understanding and care. You made a truly difficult situation easier to handle and get through. We couldn't have done it as well without you. Best wishes and gratitude, Mary Ann (Krampf) Thompson5 stars ★ ★ ★ ★ ★The Krampf Family
Beth, We want to thank you for the compassion shown to us during the pre-planning of dad's funeral and especially during the week of the funeral. Thank you for humoring us with our cardinals theme :) And thank you SO much for the best rendition ever of Take Me Out to the Ballgame. He would have loved that !!! Emma, Linda, Leslie, Michelle and Dana5 stars ★ ★ ★ ★ ★The Edward Ellis Family
Dear Beth, Your kindness really made a difference. Your thoughtfulness really touched my heart. The gratitude I feel really cant be put into words. I think of you more often than you can imagine. You are truly one of God's angels here on earth! There is no doubt in my mind that the warmth, understanding and love in your heart is what gets so many people through one of the most difficult times in their life. From the first moment I met you I felt a closeness that's hard to explain and that feeling remains. You worked so hard to make everything right for me and made sure I had three songs I needed to express my eternal love for my beloved husband. There are only at least a thousand more I would have wanted to hear. I can only pray that with every breath I take he knows ho my love for him fill my heart and how much I miss him. You are a beautiful soul Beth and I can never thank you enough for touching my soul with your heart. Know that you will be in my thoughts and prays. With deep respect and love.5 stars ★ ★ ★ ★ ★Victoria
Dear Beth, Thank you so much for you handled the funeral of my Father. You were wonderful and so thoughtful in the whole organizing process. We ould not have done this without you and everyone at the funeral home. You thought of the Patriot Guard which was amazing. My Daddy would have loved that for him. Everything you did meant so much to everyone in the family.5 stars ★ ★ ★ ★ ★Evale W.
Nikki, Thank you so much for making a difficult time so easy for us. Your help will never be forgotten.5 stars ★ ★ ★ ★ ★Walter B.
Dearest Stephanie, Nikki and Steve, Just wanted to tell you all how much you all meant to me & my family. You made it so much better by being there with us during this sad time. I miss David so much. Thank you, each and everyone of you!5 stars ★ ★ ★ ★ ★Laura B.
Thank you to all the staff for taking such good care of my Deidre and our family. I really appreciate each and everyone of you the for the patience, and care we were given. I honestly feel the time and care we received from Jay B. Smith is as we are part of your family. I could be more grateful for the services we received. Thank you5 stars ★ ★ ★ ★ ★Steven C.
Dear Jay, Let me take this opportunity to formally thank you on behalf of Jim's family for all your help and professionalism. The death of a loved one obviously creates a time of stress. From the time of our first contact with you on Christmas Day until the current time, when myriad issues are being resolved you particularly and others at Jay B. Smith have been more supportive than we would have hoped or expected. When time permits, be assured that we wll be contacting you for future arrangements for other family members, and that we will always be pleased to recommend you and your family to others. Thanks again, Mike P.5 stars ★ ★ ★ ★ ★Mike C.
Thank you for the great service you provided for my dad.5 stars ★ ★ ★ ★ ★Moeslein Family
Thank you for all your gracious help and support. You made the celebration for Elias Wonderful. Kim & Paul K.5 stars ★ ★ ★ ★ ★The Kosednar Family
Sylvia, Thank you again for your visit about mom. You gave me a lot of ideas to make this process much easier and I am now confident should the time arise, she will be in good hands! Bill5 stars ★ ★ ★ ★ ★The Ladd Family
Thank you for doing a wonderful job for the visitation alnd all that needed to be done to make our lives less stressfull during the final day of Joseph Calandro. Jay B. Smith Rocks! Jim & Toni5 stars ★ ★ ★ ★ ★The Calandro Family
Jay B. Smith Family, The love you all have for Jose was evident and prominent throughout his visitation. He would have been extremely proud of all of you! We all thank you very much. With Love from The Palacios Family5 stars ★ ★ ★ ★ ★The Palacios Family
Jay, Thanks so much for all of your help. My family was treated so kindly by your staff! In appreciation, Brenda Trost5 stars ★ ★ ★ ★ ★The Peterson Family